Thank you, Jayne for processing the orders and getting them shipped for our event tomorrow! I’m so glad that we were introduced and look forward to many successful years in our partnership! Melissa Malmberg Training & Events Evolve Technology Group
Jayne Sanchez/MAJR Specialties provides "Service with a Smile." She knows her customers, providing that personal touch and outstanding service. I can always depend on Jayne to get the job done...she is my "go to" person for all of our promotional needs.
I cannot say enough good things about the outstanding customer service we have received with MAJR Specialties. You always answer the phone and answer my questions immediately, thus avoiding unnecessary delays. Most recently, we called you again at the last minute with an order for four separate items for our Grand Opening. We were worried about all four items arriving in time to put them together for our guests; however, each item arrived earlier than you promised and our event was a major success. I think what really sets you apart is the value-added artwork you provide. You not only take our original idea and improve it, but you also offer us multiple options on the layout.
I've dealt with at least a dozen specialty/gift/ awards companies during my nearly four decades in business none of which equals the level of service and support you have provided. Unlike most other companies, although we ultimately obtained what we needed in one way or another, MAJR Specialties made the process fast, efficient, cost-effective and notably customer friendly-a dimension of business protocol that is (unfortunately) often missing these days. Please know that all of us at InfoNetrix and Jaguar Expo appreciated the way you conducted business with us...